The New Numerix Customer Support Portal is designed to help Numerix clients as they use our software, explore our research and interact with our Support team. This single integrated portal allows users to access software downloads, documentation, and support ticketing all in one convenient place. Beyond those standard functions, we’ve added resources such as tutorial videos, on-demand user webinars, newsletters, collaboration tools, and research papers to help you stay up-to-date with industry news and best practices in using Numerix software.
In this webinar recorded on June 19, 2014 featured speaker Christopher Etienne outlines how users can leverage the New Customer Support Portal to access a wide range of valuable resources, collaborate with Numerix experts and fellow users, and enhance their usage of Numerix software.
During this exclusive, clients-only presentation, Mr. Etienne will cover:
- Site overview
- Your questions answered
- Find answers in Documentation
- Downloads
- Software (GA, LA and Early Releases)
- PDF documentation
- Knowledge
- Searching HTML Documentation
- Discussions and Chatter
To view the on-demand webinar, just register on the right side of this page.
Featured Speakers:
Christopher Etienne, VP, Corporate Support & Licensing, Numerix
Chris Etienne heads global customer support and licensing at Numerix. He has led projects to build internal licensing systems, software download portals and customer support portals, and he is responsible for managing Numerix’s global customer support team. Prior to Numerix, he was an application support engineer where he gained extensive experience supporting enterprise software and end users. Mr. Etienne is a certified Microsoft Systems Engineer and Java Programmer and he holds a Computer Science degree from CUNY.
Moderator: Jim Jockle, Chief Marketing Officer, Numerix
Mr. Jockle leads the company's global marketing efforts, spanning a diverse set of solutions and audiences. He oversees integrated marketing communications to customers in the largest global financial markets and to the Numerix partner network through the company's branding, electronic marketing, research, events, public relations, advertising and relationship marketing.
Prior to joining Numerix, he served as Managing Director of Global Marketing and Communications for Fitch Ratings. During his tenure at Fitch, Mr. Jockle built the firm’s public relations program, oversaw investor relations and led marketing and communications plans for several acquisitions. He also oversaw the brand development of a new company dedicated to the enhancement of credit derivative and structured-credit ratings, products and services. Prior to Fitch, Mr. Jockle was a member of the communications team at Moody's Investors Service.
