Dawn Patrick is both Chief Operating Officer and EVP of Global Operations. As Chief Operating Officer she oversees the company’s day-to-day operations. In this capacity she touches every department requiring operational oversight; leading the focus on cost reduction, forecasting and departmental efficiencies. As head of Global Field Operations, she oversees Global Customer Support, Quality Assurance, IT, Human Resources, Internal Application Support, Training, and Field Operations.
With more than 40 years of management experience, Ms. Patrick has created sales and customer service departments in pre-IPO companies and has orchestrated turnarounds in troubled regional offices of large corporations. In 2014, Ms. Patrick was recognized by Smart CEO with an Executive Management Award for her exemplary work as COO.
Prior to joining Numerix in 2004, Ms. Patrick worked with Incognito Software, where she streamlined operations and constructed a customer-centric, self-service environment. Previously, she was Vice President of Customer Service and Operations at Net Exchange. Ms. Patrick also was part of the senior management team responsible for the successful IPO at Register.com.